04 Jul How to Choose a P.O.S System for Restaurants
Nowadays, when the world is getting advanced and technology is saving time in every field. For a successful running restaurant, Choosing a P.O.S system for restaurants is important. P.O.S (Point of sale) system is proving to be key for success. This computerised system provides efficient help to both staff and restaurant owners.
The successful system helps staff in multitasking as they check their revenue and deal with customers. The staff can rely on this system, and they don’t need to double-check or waste their time in paperwork because this system does everything for them.
The P.O.S system for restaurants helps restaurant owners to easily keep track of their sales, cash flow and food inventory. In simple words gone those days when they have to maintain monthly and yearly drafts in files and secure these records because now decades worth records are saved by this system.
That is why it is important to choose the right P.O.S system for restaurants.
Two-thirds of consumers say their favorite restaurant foods provide flavors they can’t easily duplicate at home
There is numerous P.O.S system available in the market. I pads and laptop screen are created for sole P.O.S system, and each one came with their own price, making it easier to find one that fits in restaurants budget to choose which system to buy for your restaurant here is the guide that can help you to choose from.
A P.O.S app:
Like every digital change, today’s restaurant’s budget has changed too. Every top running restaurant now using apps to update their P.O.S system, which they can easily use in their Android tablets, iPad, mobile phones and digital screens. They are easy to use and providing excellent service because these apps are agile, flexible and designed specifically to adapt with restaurants needs.
Thanks to these apps, owners and managers of restaurants can keep track of their restaurant from anywhere in the world. These apps also widened the Restaurant service and popularity range. Restaurant owners can also get feedback and reviews from their customers.
Deciding your restaurant needs.
Every restaurant is different from another, some specialised in one cuisine while others experiment with fusion or a bunch of different cuisines. Keeping that in mind, these restaurants function different from each other, and that’s why they came with specific needs and requirements that are necessary to fulfil so this restaurant can run smoothly.
It’s essential when to choose P.O.S system that is compatible with your restaurant requirements.
Fine dining.
Nowadays, the fine dining restaurants are those that provide quick service to its customers. An ideal P.O.S system for these restaurants should be able to have table billing, table reservations, take away/ home delivery, share-billing to make things easier for customers and save their and your valuable time.
This system should be able to provide review or feedback options so that customers can share their thoughts about restaurant services and help in spreading positive promotions.
Quick service restaurant.
Every popular restaurant has a perfect services system for home deliveries and to monitor that they should have excellent SMS updating, 24 hours communication system to keep staff inform so they can provide the best quality food.
Bakery.
Bakery services should be available on every trending restaurant to offer desert deals and free baked goods to regular customers on their special occasion.
Pub and Bar.
Pub and Bars are late-night places, so their service should be sharp. Share bills or separate bill services should be available. Fresh food and drinks are provided and a discipline system to keep track of drinks consumed by customers.
Sweet shops.
Delivery of sweets or gift bags pick up services should be available and easy to pay services are provided at any time.
Pizza outlet.
An outlet should be available 24/7 so that customers can choose their own toppings and deals from the special menu deals should be made to keep their interests. Home delivery, pick up services and easy to pay bill services should be provided at all times.
Cafe.
Update menus, exclusive deals and discount on popular should be available on all outlets.
Large chains.
All outlets of restaurants chain should be monitored closely with regular services monitor and tracking of bills, revenue and raw materials. Promotional and delivery services are also kept updated.
We think it’s possible that by 2030 most meals currently cooked at home will instead be ordered online and delivered from restaurants or central kitchens.
P.O.S Functions:
Functions of P.O.S is not just for making bill receipt; its function can be used in many other ways. Its advanced technology is easy to use and proves to be beneficial for customers, staff and owners alike.
When selecting P.O.S to make sure that these functions and tools are available in them:
Automatic billing:
The bill should be automatically ready when the client asks for a check. Also, its features are accurate enough to calculate menus and their correct cost, so there is no room for confusion of re-checking.
Employee Management:
Your employees should be listed in inaccurate order according to their jobs and hours, so there is no mixed up or staff shortage. This way you can track their work record and performances.
Inventory Control:
To keep track about sales and purchases plus to keep a reminder to buy finished items and to maintain track of raw materials.
Reporting and Analytical.
Keeping track of everything, from the best dish and staff performance to a client complain about any dish or staff member, it will help to keep track of all and automatically made a monthly report about it.
Marketing Tools.
It will help in restaurants marketing and keep track of regular customers by sending email, reminders, special deals and discount offers.
Alternative Payment Method.
In today ‘s world cash and a credit card is not just payment options, there are other services that your P.O.S can offer for payment like, Google pay, NFC pay and apple pay. You can also offer discount and gift card deals for restaurants promotions.
CRM and Loyalty Program Integration.
For any successful restaurant loyalty and customer relationship management (CRM) is highly essential and beneficial.
It’s essential to create a healthy relationship with your customers and build trust with them. That is possible if your P.O.S keep track of your loyal customers and create loyalty program specially designed to entice these customers, so they keep returning to your restaurant.
Easy to Use.
In past waiters and servers often write wrong order receipt or misplaced these receipts which cause a lot of problems, confusion and mix-up in restaurants for both customers and staff.
Thanks to the latest technology that has created a P.O.S system for restaurants. Nowadays, they can take correct digitized order in their tablets and smartphones and send those orders straight to kitchen staff. There is no chance of mixed up orders because each table can directly order with one click on the screen.
It’s help restaurant to grow their business and maintain their management and staff with up to date performances and this way they save food from getting wasted.
Customer Support.
No technology is perfect and some times problem occur with these systems which affect the entire restaurant. At times like these P.O.S
The Customers service is available 24/7 to change the problems that occur with the system.
Aside from that customer service, is available to help staff on how to handle this system. They also hear a complaint from their clients and try to keep the system update according to their client’s demands.
Clients can also send their review or feedback so they could add improvements to make this system more accessible and advanced.
When choosing P.O.S system for restaurants, make sure that your customers can meet these needs:
1; Do they respond quickly enough to solve problems before it impacts your business?
2; Does their website have educational information, features tips and troubleshooting guidelines?
3; If they have a forum or helpdesk, or is it active?
4; Is the support is available during restaurant hours?
If they fit these requirements, then it’s okay to apply this system into your restaurant.
Cost relates to P.O.S:
Before we discussed further these are main points to consider.
1; How, many terminal/station you have?
2; Total number of store locations.
3; the device servers use to take table order.
4; Weather, your restaurant staff, used local or web-based P.O.S
Restaurant P.O.S Payment processing cost.
For any growing business like restaurant chains, one of the most important aspects is the payments process system.
As far P.O.S stands, they made it much easier in terms of the payment transaction. In fact, the owner can decide which system, the package will benefit them and their business most.